AT Sapbae, WE STRIVE TO PROVIDE EXCELLENT SERVICE WHICH INCLUDES THE SECURITY OF
SHIPPING YOUR PACKAGES. WE HAVE OPTED TO PROVIDE YOU WITH MULTIPLE OPTIONS
FOR SHIPPING YOUR ORDER THAT PROVIDES TRACKING NUMBERS TO ENSURE THAT YOU
CAN MONITOR YOUR SHIPMENT AS IT TRAVELS TO YOUR DOORSTEP.
—INTERNATIONAL STANDARD SHIPPING—
WE HAVE ELECTED TO USE THE MOST AFFORDABLE SHIPPING PRICES THROUGH PRIORITY
MAIL INTERNATIONAL. IT CAN TAKE UP TO 2-5 BUSINESS DAYS TO PROCESS ORDERS AFTER
THEY ARE RECEIVED. DELIVERY CAN RANGE FROM 15-30 BUSINESS DAYS DEPENDING ON
YOUR PROXIMITY (DOES NOT DELIVER ON SUNDAYS OR HOLIDAYS) AND HAS NO SPECIFIC
GUARANTEED DELIVERY TIME. DUE TO DIFFERING INTERNATIONAL CUSTOMS
PROCESSES, Sapbae CANNOT BE HELD LIABLE FOR ANY PACKAGES SHIPPED VIA THIS METHOD
ONCE IT HAS LEFT OUR WAREHOUSE. SHOULD YOU RUN INTO ANY TRACKING ISSUES. PLEASE CONTACT THE SHIPPING CARRIER IF YOU DID NOT RECEIVE YOUR PACKAGE YOU
MAY FILE A COMPLAINT REPORT WITH THEM DIRECTLY. IN SOME CASES, WE MAY ELECT TO
USE A SHIPPING METHOD WHICH REQUIRES A SIGNATURE UPON RECEIPT, BASED ON THE
TOTAL VALUE OF YOUR ORDER. IF YOU WANT TO ENSURE THAT WE SHIP YOUR
INTERNATIONAL PACKAGE WITH TRACKING CONFIRMATION TO YOUR DOOR, YOU MAY
MAKE A DIRECT REQUEST WITH CUSTOMER SERVICE AT [store_mail].
HOW CAN I TRACK MY ORDER?
ONCE YOUR ITEM IS SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER TO MONITOR YOUR SHIPMENT.